Several parents have informed us that they are unable to view report cards on Achieve. They have encountered a problem that seems to be originating from the Chrome browser in which the pdf document of the report card shows up blank. To remedy this, you can either use a different web browser (IE and Firefox work for sure and I have heard no complaints about Safari or Opera either) or you can follow the directions below to view it using Chrome:
When you click on Run Report, you see the pdf file in a download box at the lower corner of the screen.
Instead of clicking on the file to open it up, click the dropdown arrow next to the file name and select "Always open in Adobe Reader" *
Then click on the file name and the file will open and it will also open on any subsequent attempts.
* If you do not have Adobe Reader, you can download it here or copy and paste the URL below into your web browser (please make sure to uncheck the "Optional Offer" box on the Adobe Reader download page if you do not want that program installed):
If you have any questions, please contact Mr. Mathews at firstname.lastname@example.org for assistance.